Web Browsing Tutorial

 

Protecting Your Personal Information

Just as you wouldn't give personal information to a stranger, you should be wary of any unfamiliar Web site that asks you for it. You need to protect your credit card information, social security numbers, and other personal information. In this section, we'll tell you how to determine if a Web page is using technology to secure your information, and give you some precautions to take while browsing.

 
 

 

Are You "Insecure" Online?

If you've done any shopping over the Internet, you've most likely seen the "secure server" declarations by merchants. This means that the computer hosting the Web page will transmit all information you enter on the page in "encrypted" (or scrambled) form. For more information about encryption, visit http://netsecurity.about.com/cs/encryptionrefs/index.htm .

Data traveling over the Internet actually passes through many computers along the way; therefore, the opportunity exists for someone to intercept (or "sniff") information. When you're buying merchandise online, you don't want your credit card number to be snatched in transit as it goes from you to the destination. If you're using a secure page which encrypts your information, to anyone listening in the middle, the communication is unintelligible garbage.

To tell if a Web page is secure, look at the secure page icon at the bottom of your browser window (outside the main Web page content area) on the "status bar." If the lock is closed, you're using a secure page. If the lock's open, you're not. Also, look at the Web address: usually secure addresses will start with the protocol HTTPS.

Keep in mind that millions of people have already purchased billions of dollars worth of goods and services via the Web. These shoppers have done so with the confidence that their personal and financial data is protected. And this is the case the majority of the time. However, it is a good idea when entering credit card or other sensitive information to be sure that you know the company you're dealing with, and that any forms you submit are on secure pages. EarthLink always uses secure Web pages when asking for sensitive information like credit card numbers or passwords.


Web Security: What's Your Zone?

In addition to standard Web security features, Internet Explorer includes the ability to classify Web sites by security zone. Each zone has its own security settings that control how Internet Explorer handles potentially damaging content. You can use zones to control how the browser sends information to Web sites. This feature helps you guard yourself without having to get a lot of warnings from sites you trust.

There are four zones that Web sites can fall into:

  • Internet Zone: The default zone for most sites.

  • Local Intranet Zone: Sites within your organization's intranet, or internal Web system.

  • Trusted Sites Zone: Sites you know are safe and not likely to damage your computer—EarthLink's homepage, for example.

  • Restricted Sites Zone: Pages that may contain inappropriate content.

Each zone can be set to one of four security levels:

  • High: All potentially damaging content (like Java applets or ActiveX controls) is blocked.

  • Medium: You will be asked before your browser accesses this content.

  • Low: The browser will load everything on a page without warning you.

  • Custom: Use this setting to combine elements of the three security levels.

Don't Give Out Your Email Address

Often, "spammers" use special computer programs that scan the Web and collect email addresses from Web sites. They then use these email addresses to send unsolicited advertisements and other junk mail, often called "spam." In addition, there are malicious people who collect email addresses for the purpose of spreading email viruses.

To combat these "evil-doers," be cautious of giving out your email address. And if you do enter your email address online, make sure the Web page is secure.

The more you give out your email address, the more likely you may be to receive spam and email viruses. Viruses can hide in email attachments. Don't open an attachment from anyone you don't know. Even if you do know the sender, you may want to scan the attachment with anti-virus software before you open it.

Don't Give Passwords Out

You use passwords to connect to the Internet, check email, and access various Web sites. Maintaining a secure password is vital to preserving your privacy. It's important to choose your passwords carefully and to keep them safe. A Web site can only confirm that a password is right, not whether the right person is using it. Make it tough for prying eyes by following these guidelines:

  • Don't use passwords that consist of easily accessible personal information, such as your address, phone number, or date of birth.

  • Make your passwords at least six characters and a combination of numbers and letters. They should also include both capital and lowercase letters.

  • Avoid using words that can be found in a dictionary.

  • Don't use the same passwords for multiple sites. Reusing passwords, although tempting, is a security risk.

  • Don't give out your password to anyone.

  • Change your passwords frequently.

About Web Cookies

To make your Web browsing experience even better, many Web sites have added a special type of message that lets them recognize you when you revisit. These bits of information, called cookies, are stored on your computer.

Usually this information can make your next visit to a Web site smoother.  Without cookies, you would have to reselect all your preferences each time you came back.

In online shopping, cookies are used to create a virtual "shopping cart," which can remember the items you have selected as you switch from one page to another within your site. Even if you shut down your computer, the cookie will remain, and when you return to the site, your shopping cart will be right where you left it.

Advertising companies can use cookies to keep track of which ads you click on, and if you provide your name and address, create a profile of your interests. Some people see this as the key to ad-supported, free content on the Web. Others see it as an invasion of privacy.

Cookies can make browsing more convenient, but you should be the judge. If you are concerned about cookies, a good alternative is to set your browser to alert you before accepting cookies. This way you can pick and choose which ones you want to accept. You should also read a Web site's privacy policy before entering any personal information.

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