Due to fraud issues, we do
not process cancellations via email. In order to cancel your
account please send a cancellation letter to us by either U.S.
Postal service or Fax. Make sure that you include your name,
your username, the fact that you want to cancel and the date you
wish the cancellation to be effective. Most importantly please
remember to sign your name to the cancellation letter.
Your check is due in our office by your
anniversary date. Accounts with late payments may be will be charged
a $5 late fee and could be subject to suspension while
we await your check. Sometimes it takes 2 or 3 days to process your
check. If you are paying by check, please remember to include your
Real Name and username, to ensure proper processing.
If your check is returned by the bank, we will
charge you a $25.00 Returned Check Fee. Your account will be
suspended and not reactivated until your account is
Credit Card Problems
On the back of your card, in the signature
panel, you will find two sets of digits. We need the second set.
Yes, we know, some cards only have 3 digits there. That is
The address information we have on file for you
must match the information on your credit card billing statement. If
the addresses do not match, our credit card company denies the
Usually a typing error, transposed numbers,
wrong expiration date etc.
us show you how to get
more out of your
E-List services with our